Does PROFECO Help Foreign and U.S. Timeshare Owners?
Yes, PROFECO has a dedicated process for consumers living outside Mexico, so you don’t need to fly back to file a complaint or sit through in-person hearings. Here’s what U.S. and Canadian timeshare owners can realistically expect from it: a legitimate official channel, mediation rather than advocacy, and a timeline measured in months rather than weeks. We also cover where its limits are, what to prepare before filing, and how to tell the real process apart from the scams that target owners abroad.






